After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.
Email Template List
This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support.
The documentation available here is intended for historical reference only and is not maintained.
The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
The list of email templates is organized alphabetically by Magento module.
Magento_Checkout
| Template | Configuration path |
|---|---|
| Payment Failed | Page: Sales > Checkout Section: Payment Failed Emails Field: Payment Failed Template |
Magento_Company
| Template | Configuration path |
|---|---|
| Assign Company Admin | Page: Section: Field: |
| Assign Company to Customer | Page: Section: Field: |
| Company Admin Changed to Member | Page: Section: Field: |
| Company Admin Set Inactive | Page: Section: Field: |
| Company Registration Request | Page: Section: Field: |
| Company Status Active1 | Page: Section: Field: |
| Company Status Active2 | Page: Section: Field: |
| Company Status Blocked | Page: Section: Field: |
| Company Status Pending Approval | Page: Section: Field: |
| Company Status Rejected | Page: Section: Field: |
| Customer Status Active | Page: Section: Field: |
| Customer Status Inactive | Page: Section: Field: |
| Sales Representative Assigned to Company | Page: Section: Field: |
Magento_CompanyCredit
| Template | Configuration path |
|---|---|
| Credit Limit Allocated | Page: Section: Field: |
| Credit Limit Updated | Page: Section: Field: |
| Credit Reimbursed | Page: Section: Field: |
| Order Refunded to Company Credit | Page: Section: Field: |
| Order Reverted to Company Credit | Page: Section: Field: |
Magento_Contact
| Template | Configuration path |
|---|---|
| Contact Form | Page: General > Contacts Section: Email Options Field: Email Template |
Magento_Customer
| Template | Configuration path |
|---|---|
| Change Email | n/a |
| Change Email and Password | n/a |
| Forgot Password | Page: Customers > Customer Configuration Section: Password Options Field: Forgot Email Template |
| New Account | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email |
| New Account (Magento/luma) | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email |
| New Account Confirmation Key | Page: Customers > Customer Configuration Section: Create New Account Options Field: Confirmation Link Email |
| New Account Confirmed | Page: Customers > Customer Configuration Section: Create New Account Options Field: Welcome Email |
| New Account Without Password | Page: Customers > Customer Configuration Section: Create New Account Options Field: Default Welcome Email Without Password |
| Remind Password | Page: Customers > Customer Configuration Section: Password Options Field: Remind Email Template |
| Reset Password | Page: Customers > Customer Configuration Section: Password Options Field: Reset Password Template |
Magento_CustomerBalance
| Template | Configuration path |
|---|---|
| Store Credit Update | Page: Section: Field: |
Magento_Directory
| Template | Configuration path |
|---|---|
| Currency Update Warnings | Page: General > Currency Setup Section: Scheduled Import Settings Field: Error Email Template |
Magento_Email
| Template | Configuration path |
|---|---|
| Footer | n/a |
| Footer (Magento/luma) | n/a |
| Header | n/a |
Magento_GiftCard
| Template | Configuration path |
|---|---|
| Gift Card(s) Purchase | Page: Section: Field: |
Magento_GiftCardAccount
| Template | Configuration path |
|---|---|
| Gift Card Code/Balance | Page: Section: Field: |
Magento_GiftRegistry
| Template | Configuration path |
|---|---|
| New Registry | Page: Section: Field: |
| Registry Sharing | Page: Section: Field: |
| Registry Update | Page: Section: Field: |
Magento_Invitation
| Template | Configuration path |
|---|---|
| Customer Invitation | Page: Section: Field: |
Magento_NegotiableQuote
| Template | Configuration path |
|---|---|
| Declined Quote | Page: Section: Field: |
| Expiration Date Reset | Page: Section: Field: |
| Expiration Warning | Page: Section: Field: |
| Expiration Warning1 | Page: Section: Field: |
| New Quote | Page: Section: Field: |
| Updated Quote | Page: Section: Field: |
Magento_Newsletter
| Template | Configuration path |
|---|---|
| Subscription Confirmation | Page: Customers > Newsletter Section: Subscription Options Field: Confirmation Email Template |
| Subscription Success | Page: Customers > Newsletter Section: Subscription Options Field: Success Email Template |
| Unsubscription Success | Page: Customers > Newsletter Section: Subscription Options Field: Unsubscription Email Template |
Magento_ProductAlert
| Template | Configuration path |
|---|---|
| Cron Error Warning | Page: Catalog > Catalog Section: Product Alerts Run Settings Field: Error Email Template |
| Price Alert | Page: Catalog > Catalog Section: Product Alerts Field: Price Alert Email Template |
| Stock Alert | Page: Catalog > Catalog Section: Product Alerts Field: Stock Alert Email Template |
Magento_Reminder
| Template | Configuration path |
|---|---|
| Promotion Notification/Reminder | Page: Section: Field: |
Magento_Reward
| Template | Configuration path |
|---|---|
| Balance Update | Page: Section: Field: |
| Points Expiry Warning | Page: Section: Field: |
Magento_Rma
| Template | Configuration path |
|---|---|
| New RMA | Page: Section: Field: |
| New RMA for Guest | Page: Section: Field: |
| RMA Admin Comments | Page: Section: Field: |
| RMA Admin Comments for Guest | Page: Section: Field: |
| RMA Authorization | Page: Section: Field: |
| RMA Authorization for Guest | Page: Section: Field: |
| RMA Customer Comments | Page: Section: Field: |
Magento_Sales
| Template | Configuration path |
|---|---|
| Credit Memo Update | Page: Sales > Sales Emails Section: Credit Memo Contents Field: Credit Memo Comment Email Template |
| Credit Memo Update (Magento/luma) | Page: Sales > Sales Emails Section: Credit Memo Comments Field: Credit Memo Comment Email Template |
| Credit Memo Update for Guest | Page: Sales > Sales Emails Section: Credit Memo Comments Field: Credit Memo Comment Email Template for Guest |
| Credit Memo Update for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Credit Memo Comments Field: Credit Memo Comment Email Template for Guest |
| Invoice Update | Page: Sales > Sales Emails Section: Invoice Comments Field: Invoice Comment Email Template |
| Invoice Update (Magento/luma) | Page: Sales > Sales Emails Section: Invoice Comments Field: Invoice Comment Email Template |
| Invoice Update for Guest | Page: Sales > Sales Emails Section: Invoice Comments Field: Invoice Comment Email Template for Guest |
| New Credit Memo | Page: Sales > Sales Emails Section: Credit Memo Field: Credit Memo Email Template |
| New Credit Memo (Magento/luma) | Page: Sales > Sales Emails Section: Credit Memo Field: Credit Memo Email Template |
| New Credit Memo for Guest | Page: Sales > Sales Emails Section: Credit Memo Field: Credit Memo Email Template for Guest |
| New Credit Memo for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Credit Memo Field: Credit Memo Email Template for Guest |
| New Invoice | Page: Sales > Sales Emails Section: Invoice Field: Invoice Email Template |
| New Invoice (Magento/luma) | Page: Sales > Sales Emails Section: Invoice Field: Invoice Email Template |
| New Invoice for Guest | Page: Sales > Sales Emails Section: Invoice Field: Invoice Email Template for Guest |
| New Invoice for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Invoice Field: Invoice Email Template for Guest |
| New Order | Page: Sales > Sales Emails Section: Order Field: New Order Confirmation Template |
| New Order (Magento/luma) | Page: Sales > Sales Emails Section: Order Field: New Order Confirmation Template |
| New Order for Guest | Page: Sales > Sales Emails Section: Order Field: New Order Confirmation Template for Guest |
| New Order for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Order Field: New Order Confirmation Template for Guest |
| New Shipment | Page: Sales > Sales Emails Section: Shipment Field: Shipment Email Template |
| New Shipment (Magento/luma) | Page: Sales > Sales Emails Section: Shipment Field: Shipment Email Template |
| New Shipment for Guest | Page: Sales > Sales Emails Section: Shipment Field: Shipment Email Template for Guest |
| New Shipment for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Shipment Field: Shipment Email Template for Guest |
| Order Update | Page: Sales > Sales Emails Section: Order Comments Field: Order Comment Email Template |
| Order Update (Magento/luma) | Page: Sales > Sales Emails Section: Order Comments Field: Order Comment Email Template |
| Order Update for Guest | Page: Sales > Sales Emails Section: Order Comments Field: Order Comment Email Template for Guest |
| Order Update for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Order Comments Field: Order Comment Email Template for Guest |
| Shipment Update | Page: Sales > Sales Emails Section: Shipment Comments Field: Shipment Comment Email Template |
| Shipment Update (Magento/luma) | Page: Sales > Sales Emails Section: Shipment Comments Field: Shipment Comment Email Template |
| Shipment Update for Guest | Page: Sales > Sales Emails Section: Shipment Comments Field: Shipment Comment Email Template for Guest |
| Shipment Update for Guest (Magento/luma) | Page: Sales > Sales Emails Section: Shipment Comments Field: Shipment Comment Email Template for Guest |
Magento_ScheduledImportExport
| Template | Configuration path |
|---|---|
| Export Failed | Page: Section: Field: |
| File History Clean Failed | Page: Section: Field: |
| Import Failed | Page: Section: Field: |
Magento_SendFriend
| Template | Configuration path |
|---|---|
| Send Product Link to Friend | Page: Catalog > Email to a Friend Section: Email Templates Field: Select Email Template |
Magento_Sitemap
| Template | Configuration path |
|---|---|
| Sitemap Generation Settings | Page: Catalog > XML Sitemap Section: Generation Settings Field: Error Email Template |
Magento_User
| Template | Configuration path |
|---|---|
| Forgot Admin Password | Page: Advanced > Admin Section: Admin User Emails Field: Forgot Password Email Template |
| User Notification | Page: Advanced > Admin Section: Admin User Emails Field: User Notification Template |
Magento_Wishlist
| Template | Configuration path |
|---|---|
| Magento Wish List Sharing | Page: Customers > Wish List Section: Share Options Field: Email Template |