Transactional Email Users | Adobe Commerce 2.3 User Guide (Archived)

Transactional Email Users

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Transactional email messages are automatically generated by the system in response to an event, such as an order confirmation, shipping notification, or password change.

Transactional email messages are in a legally distinct category, and must not contain any content that is related to marketing or sales.

To send transactional email through the API you can use either the REST operation Send transactional email or the SOAP method SendTransactionalEmail. Transactional email is sent by SMTP, and requires a dedicated user email address. To learn more, see Transactional email - an overview.

dotdigital - transactional email users Transactional Email Users

Add a Transactional Email User

Click the Settings ( ) icon at the bottom of the sidebar and choose Access.
On the Access page, choose the Transactional email users tab.
Click New user. Then under User Details, do the following:
- Accept the randomly-generated Email address. Each transactional email user is assigned a unique email address.
- In the Description field, describe how the account is to be used.
  
  Because this field appears in the list after the randomly-generated email address, it should make the user easy to identify.