Configuring Email Reminders
Email reminder rules can be sent at regular intervals by the minute, hour, or day. The configuration determines how many emails are sent in a batch, and the store identity that appears as the sender of the message.
Configure Email Reminders
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On the Admin sidebar, go to Stores > Settings > Configuration.
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In the left panel, expand Customers and choose Promotions.
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Expand
the Automated Email Reminder Rules section. Then, do the following:
Automated Email Reminder Rules-
Set Enable Reminder Emails to
Yes. -
To set how often Magento checks for new customers who qualify automated email reminders, set Frequency to one of the following:
- Minute Intervals
- Hourly
- Daily
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Set the appropriate Interval, based on the Frequency setting.
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Set Start Time to the hour, minute, and second the email is sent, based on a 24-hour clock.
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To limit the number of emails that can be sent in a batch, enter the number in the Maximum Emails per One Run field.
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To avoid repeated attempts to send failed email, enter the maximum number of attempts in the Email Send Failure Threshold field.
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Set Reminder Email Sender to the store contact that appears as the sender of the reminder email.
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When complete, click Save Config.