After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.

Limitations with Product Recommendations

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
Magento Commerce only. Learn more.

As we continue to evolve this technology and ensure you are successful in implementing product recommendations, it is critical that we are clear about any limitations to this technology. The following lists features that are not supported at this time:

  1. Customer grouped pricing - Product recommendations do not support customer grouped pricing. Recommendations do support regular and special pricing. See advanced pricing for more information.

  2. Bundled and grouped products - Product recommendations do not support bundled and group products. These products will not be shown in a recommendation unit.

  3. Category permissions - Recommendations do not filter based on if customers or segments only have visibility to certain categories or products. The result is that shoppers might see recommendations for products they do not have access to.

  4. Headless - Currently, only Magento-powered storefronts are supported. Headless implementations, including PWA, are not supported due to the inability to provide the required storefront behavioral data.

© 2024 Adobe. All rights reserved.