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Amazon Order Details

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Amazon Order Details

View Amazon order details

  1. Click View Store on the store card.

  2. In the Recent Orders section, click an order number.

    If order import is enabled in your Order Settings, the order opens in the Magento Order View. If order import is disabled, you must manage the order in Amazon Seller Central.

  3. Scroll down to the Payment & Shipping Method section and click View or Cancel Amazon Order.

    The Amazon Order Details page opens.

If you have order import enabled in your Order Settings and the order is fulfilled by Amazon (FBA), you may see dummy data for some fields in the order details. Amazon does not send the following data for FBA orders.
- AddressType
- AddressLine1
- AddressLine2
- AddressLine3
- BuyerName
- Phone
- PurchaseOrderNumber
- RecipientName
- CustomizedURL
- GiftMessageText

Order and Shipping Details tab

The Order and Shipping Details tab shows detailed order information, as received from Amazon.

Order and Shipping Details

Order Items tab

The Order Items tab shows all items associated with the Amazon order, as received from Amazon.

Order Item Details

Tracking tab

The Tracking tab shows tracking information associated with the Amazon order.

Tracking Details

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