You are viewing documentation for Amazon Sales Channel 2.x / 3.x.
Refer to Amazon Sales Channel 4.0+ for updated documentation.
Refer to Amazon Sales Channel 4.0+ for updated documentation.
After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.
Communication Errors Log
This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support.
The documentation available here is intended for historical reference only and is not maintained.
The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
The Communication Errors Log displays any reported communication errors with Amazon. Information includes the affected Amazon Sales Channel store, error code and brief description, and the date and time of the error.
No actions are available for the log. It is a review-only feature.
Amazon Sales Channel Home pages share some common workspace controls that allow you to customize the data that is displayed.
Communication Errors Log
Default Columns
| Column | Description |
|---|---|
| Amazon Store Name | The name of the store defined when the Amazon store was set up. Refer to Store Integration. |
| Error Code | The code received from Amazon to identify the error type. |
| Message | The message that describes the error associated to the error code. |
| Created On | The date and time the error occurred. |