After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.

Magento Marketplace

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Magento Marketplace is our next generation application store that offers merchants a curated selection of solutions, and provides qualified developers the tools, platform, and prime location to build a thriving business. Magento Marketplace offers a selection of extensions that are available for free, as well as those that are for sale. Purchases can be paid by credit card or PayPal.

All extensions available on Magento Marketplace have passed an extensive review. Our Extension Quality Program (EQP) combines Magento expertise, development guidelines, and verification tools to ensure that all extensions on Magento Marketplace meet our coding standards and best practices. The review process includes both an automated check and manual QA review. During the process, the structure and code of each extension is examined and tested for evidence of virus/malware infection, and any indication of plagiarism. The review includes a deep technical examination and sanity check conducted by a Magento engineer, with a focus on documentation, coding structure, performance, scalability, security, and compatibility with the Magento core.

Magento Marketplace

Although you can purchase extensions from other sources, only those available on Magento Marketplace have passed extensive technical and marketing review through our Extension Quality Program.

Marketplace credentials

Before you can install an extension purchased from Magento Marketplace, sign in to your Magento account and verify that you have an active access key. You can sign in to your Magento account from the header of Marketplace or Magento.com.

Your access key is a set of public and private keys that is used to synchronize your Magento installation with your Magento account and verify your credentials. After your account is synchronized, you must enter your private key each time you install an extension or module from Magento Marketplace or upgrade your Magento installation.

You can create multiple access keys for different purposes and enable or disable them as needed. However, you must use the same access key that was used to install the Magento software. For example, you cannot use a Magento Open Source access key to update or upgrade Magento Commerce, or vice versa. You also cannot use an access key that belongs to another user or one that is from a shared account.

Create an access key

  1. Sign in to your Magento account.

  2. On the My Account page, choose the Marketplace tab.

  3. In the upper-right corner next to your name, click the down arrow and choose My Profile.

    Your Marketplace Profile

  4. On the Marketplace tab under My Products, click Access Keys. Then, do one of the following:

    • Check to see if you already have a set of access keys for your Marketplace purchases. You can create multiple sets of access keys for different purposes.

    • Click Create a New Access Key. Enter a name for the new key pair and click OK. Valid characters include upper- and lowercase characters and hyphens instead of spaces.

  5. When complete, click OK.

    Your new access key is enabled and appears in the list.

    Notice the Copy link after each public and private key. In the next step, you will copy and paste these values to synchronize your store with Magento Marketplace.

    Access Keys

Installation process

The Web Setup Wizard was deprecated in Magento 2.3.6 and is removed in Magento 2.3.7. After it is removed, you must use the command line to install or upgrade Magento, as well as modules and extensions.

The installation process for Marketplace purchases is different for on premise installations of Magento Commerce than for Magento installations hosted on Adobe Commerce Cloud.

Support

If you need help installing or using an extension, look first in the documentation that accompanies the extension. If you cannot find the answer to your question, use the contact information in the extension listing to contact the developer directly.

If what you purchase on Magento Marketplace does not meet your needs, you can request a refund within twenty-five (25) days after the date of purchase. Magento reviews all refund requests and if approved, issues the appropriate refund.

For support issues related to Magento Marketplace, see the Marketplace Help Center.

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