After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.

Ratings

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

When customers review a product, the default ratings are quality, price, and value. In addition to these, you can add your own custom ratings. The five-star ratings that appear on catalog pages are averaged for each product.

Example storefront - custom ratings Ratings

Create your own ratings

  1. On the Admin sidebar, go to Stores > Attributes > Rating.

  2. In the upper-right corner, click Add New Rating.

    Magento Admin - Ratings Ratings

  3. In the Rating Title section, enter the Default Value for the new rating.

    If applicable, also enter the translation for each store view.

    Rating title settings Rating Title

  4. In the Rating Visibility section, set Visibility In to the store view where the rating is to be used.

    To select multiple store views, hold down the Ctrl key (PC) or the Command key (Mac) and click each item.

    Ratings are not visible unless assigned to a store view.

  5. For Sort Order, enter a number to determine the order of this rating when listed with others.

  6. If you want to show your rating on the storefront, select the Is Active checkbox.

    Rating visibility settings Rating Visibility

  7. When complete, click Save Rating.