Logs and Store Reports | Adobe Commerce 2.3 User Guide (Archived)

Logs and Store Reports

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

Amazon Sales Channel includes some valuable logs and store reports that allow you to view the changes that are affecting your Amazon listings and orders. You can use these reports to see what is happening in your store and to understand various listing statuses.

No actions are available for the logs or store reports, as they are review-only features.

The following logs can be accessed from the store dashboard.

The Listing Changes Log shows the changes that have occurred in your Amazon Seller Account as a reflection of your Amazon Sales Channel settings.
The Communication Errors Log shows any reported communication errors with Amazon.

The following store-specific reports can be accessed from the store dashboard.

The Competitive Price Analysis report shows your Amazon landed price (listing price plus shipping price) in relation to the Buy Box price and lowest competitor price.
The Listing Improvements report shows all suggested listing improvements provided by Amazon for the selected store.

You can also check the log file for additional information when troubleshooting is needed. See Sales Channel Admin Settings. Amazon Sales Channel synchronization logging is written to the {Magento Root}/var/log/channel_amazon.log file and can be viewed in developer mode.