After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.

Purchase Order

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

A purchase order (PO) allows commercial customers to pay for authorized purchases by referencing the PO number. The purchase order is authorized and issued in advance by the company that is making the purchase. During checkout, the customer chooses Purchase Order as the method of payment. Upon receipt of your invoice, the company processes the payment in their accounts payable system, and pays for the purchase.

Before accepting payment by purchase order, always establish the credit worthiness of the commercial customer.

Configure payment by purchase order

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Sales and choose Payment Methods.

  3. Under Other Payment Methods, expand the Purchase Order section.

    Purchase Order Purchase Order configuration

    If necessary, first deselect the Use system value checkbox to change these settings.

  4. To activate this payment method, set Enabled to Yes.

  5. Enter a Title to identify this payment method during checkout.

  6. Set New Order Status to Pending until payment is authorized.

  7. Set Payment from Applicable Countries to one of the following:

    All Allowed Countries Customers from all countries specified in your store configuration can use this payment method.
    Specific Countries After you choose this option, the Payment from Specific Countries list appears. To select multiple countries, hold down the Ctrl key (PC) or the Command key (Mac) and click each option.
  8. Set Minimum Order Total and Maximum Order Total to the amounts required to qualify for this payment method.

    An order qualifies if the total falls between, or exactly matches, the minimum or maximum total values.

  9. Enter a Sort Order number to determine the position of this item in the list of payment methods that is displayed during checkout.

    This is relative to the other payment methods. (0 = first, 1 = second, 2 = third, and so on.)

  10. When complete, click Save Config.