Locations | Adobe Commerce 2.3 User Guide (Archived)

Due to the shutdown of Temando, the provider of the technology behind Magento Shipping, it is no longer possible to create a new Magento Shipping account. For detailed status information and recommendations for new shipping implementations in Adobe Commerce and Magento Open Source, see the shipping solutions page.

A location is required for most interactions with Magento Shipping, with variety of uses ranging from where a shipment is sent from, where a dispatch needs to occur, or where a Click & Collect order is collected.

The Locations grid lists the available shipping locations and can include stores, warehouses, drop shippers, and company headquarters. Existing shipping locations can be edited or removed and new shipping locations added. The locations that you enter appear in a drop-down list for each Shipping Partner profile, to identify the locations where the carrier is available.

The Locations grid is hosted in the Magento Shipping Portal, but can be accessed after initial configuration in the Magento Admin.

Locations Grid

Add a new location

On the Admin sidebar, go to Stores > Shipping > Locations.

The Magento Shipping Portal opens in a new tab.
Click Create New Location.
Enter the Location Name, as you want it to appear throughout Magento Shipping.
Set the location Type to one of the following:
- Store
- Warehouse
- Drop Shipper
- Headquarters
To enable Click & Collect, set Enable Click & Collect to Yes.
To make this the default pickup location for all shipments, set Set as Default Location to No.

When creating a new shipment, the default location is entered automatically, but can be changed as needed.

Basic Settings
Complete the fields in the Address section.

If you need help, refer to the Field Descriptions at the end of this topic.
For Dependent Locality, enter an additional descriptive name to describe the location, such as the name of the neighborhood, small town, or suburb.

See the Latitude/Longitude FInder to get the GPS coordinates of the location. Then, enter the Latitude and Longitude coordinates.

Address
Complete the fields in the Contact section.

If you need help, refer to the Field Descriptions at the end of this topic.

Contact
In the Date and Time section, choose the appropriate option for the shipping location for Timezone.
Complete the fields in the Opening Hours section.

Choose the day of week, open from, and open to values in the appropriate drop-down fields for the hours the location is open (in local time). Click Add to add additional days and times.

If the location has any non-standard (holiday, seasonal, etc.) open or closed dates or times, click Add in the Special Closures or Special Openings sections to add the information.

Opening Hours
When complete, click Save.

Field Descriptions

Field	Description
Location Name	The name that is used to refer to the shipping location throughout the Admin and storefront.
Type	Identifies the type of facility. Options: Store / Warehouse / Drop Shipper / Headquarters
Enable Click & Collect	Determines if the location can be used as a collection point for Click & Collect fulfillment. Options: Yes / No.
Set as Default Location	Identifies the location as the default for all shipments. When creating a shipment, the default location can be overridden as needed. Options: Yes / No.
Address
Type	Identifies the type of address. Options: Business/Residential
Country	The country where the shipping facility is located.
Address Line 1	The street address of the shipping location.
Address Line 2	Additional street address information, if needed.
City	The city where the shipping facility is located.
State / Province	The state or province where the shipping facility is located.
Zip / Postal Code	The ZIP or postal code where the shipping facility is located.
Dependent Locality	An additional description of the location, such as the name of a small town or suburb.
Longitude	The GPS longitude coordinate of the shipping facility. Use the Latitude/Longitude Finder to get the GPS longitude coordinate of your location.
Latitude	The GPS latitude coordinate of the shipping facility. Use the Latitude/Longitude Finder to get the GPS latitude coordinate of your location.
Contact
Organisation Name	The name of the organization that is associated with the shipping location.
Person First Name	The first name of the primary contact at the shipping location.
Person Last Name	The last name of the primary contact at the shipping location.
National Identification Number	The National Identification Number of the contact organization, if applicable. For example, the INSEE code (France).
Tax Identification Number	The Tax Identification Number assigned to the contact organization, if applicable. For example, TFN (Australia), TIN (France).
Email	The email address of the primary contact at the shipping location.
Phone Number	The telephone number of the shipping location.
Fax Number	The fax number of the shipping location.
Date and Time
Timezone	The timezone region in which the shipping location resides, rather then the timezone of the customer.
Opening Hours
Day of Week	The days of the week that the location is open.
From	The opening time for the location (in local time).
To	The closing time for the location (in local time).
Description	A description or reason for the special opening or closing of the location.