Printing Credit Memos | Adobe Commerce 2.3 User Guide (Archived)

Printing Credit Memos

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

To print or view the completed credit memo, you must have a PDF reader installed. You can download Adobe Reader at no charge.

Print a credit memo

On the Admin sidebar, go to Sales > Operations > Credit Memos.
Use one of the following methods to print the credit memo:

Method 1: Print current credit memo

In the grid, open the credit memo.
Click Print.

Print the credit memo

Method 2: Print multiple credit memos**

In the list, select the checkbox of each credit memo that you want to print.
Set the Actions control to PDF Credit Memos and click Submit.

Print selected credit memos
When prompted, do one of the following:
- To save the document, click Save and follow the prompts to save the file to your computer. When the download is complete, open the PDF in Adobe Reader and print the document.
- To view the document, click Open. The printed-ready PDF credit memo opens in Adobe Reader. From here, you can either print the credit memo or save it to your computer.