After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.

Order Actions

This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support. The documentation available here is intended for historical reference only and is not maintained. The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.

To apply an action to multiple orders, select the checkbox in the first column of each order. To select or deselect all orders, use the control at the top of the column.

Order Actions

Action controls

Control Description
Actions Lists all actions that can be applied to selected orders. To apply an action to an order or group of orders, select the checkbox in the first column of each order.
Order actions: Cancel / Hold / Unhold / Print / Invoices / Print Packing Slips / Print Credit Memos / Print All / Print Shipping Labels / Move to Archive / Batch Process
Mass Actions Can be used to select multiple records as the target of an action. Select the checkbox in the first column of each record that is subject to the action. Options: Select All / Unselect All / Select Visible / Unselect Visible
Submit Applies the current action to the selected order records.
Edit Opens the order in edit mode.