After July 2021, the 2.3.x release line no longer received quality updates or user guide updates. PHP 7.3 reached end of support in December 2021, and Adobe Commerce 2.3.x reached end of support in September 2022. We strongly recommend upgrading to Adobe Commerce 2.4.x to help maintain PCI compliance.
Store Credit
This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support.
The documentation available here is intended for historical reference only and is not maintained.
The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
Magento Commerce only.
Learn more.
The Store Credit section of your account dashboard lists amounts from returns and refunds that can be applied to future purchases. You can also redeem the value from a gift card.
Store Credit
Apply store credit during checkout
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Determine the amount of available store credit.
During the Review & Payments step, the available amount appears under Store Credit.
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To apply the amount to the order, click Use Store Credit.
Use Store CreditThe order total is recalculated and the amount of store credit that is applied appears in the Order Summary.
Order Summary with Store Credit -
When ready, click Place Order.