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Email Templates
This site contains archived merchant documentation for a version of Adobe Commerce and Magento Open Source that has reached end-of-support.
The documentation available here is intended for historical reference only and is not maintained.
The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.
Stores > Settings > Configuration > dotdigital > Email Templates
Email Templates
Email Templates
| Field | Scope | Description |
|---|---|---|
| Customer | ||
| New Account | Store View | The campaign that sends a “welcome” email to customers who open a new account. Options: (All available campaigns) |
| New Account Confirmation Key | Store View | The campaign that sends a confirmation key when customers open a new account. Options: (All available campaigns) |
| New Account Confirmation | Store View | The campaign that sends a confirmation email to customers who open a new account. Options: (All available campaigns) |
| Forgot Password | Store View | The campaign that sends an email to customers who forget their passwords. Options: (All available campaigns) |
| Remind Password | Store View | The campaign that sends a password reminder email to customers who have forgotten their passwords. Options: (All available campaigns) |
| Wish List Sharing | Store View | The campaign that sends a confirmation email when the customer shares a wish list. Options: (All available campaigns) |
| Forgot Admin Password | Store View | The campaign that sends a password reminder email to Admin users who have forgotten their passwords. Options: (All available campaigns) |
| Newsletter | ||
| Success Email Template | Website | The campaign that sends a confirmation email at the completion of a subscription request.Options: (All available campaigns) |
| Subscription Confirmation | Website | The campaign that sends a confirmation email when a customer subscribes. Options: (All available campaigns) |
| Unsubscribe Success | Website | The campaign that sends a confirmation email to customers who have been unsubscribed by request. Options: (All available campaigns) |
| Sales | ||
| New Order Confirmation | Website | The campaign that sends a confirmation email when a customer submits an order. Options: (All available campaigns) |
| New Order Confirmation for Guest | Website | The campaign that sends a confirmation email when a guest submits an order. Options: (All available campaigns) |
| Order Update | Website | The campaign that notifies customers when their orders are updated. Options: (All available campaigns) |
| Order Update for Guest | Website | The campaign that notifies guests when their orders are updated. Options: (All available campaigns) |
| New Shipment | Website | The campaign that notifies customers when their orders ship. Options: (All available campaigns) |
| New Shipment for Guest | Website | The campaign that notifies guests when their orders ship. Options: (All available campaigns) |
| Shipment Update | Website | The campaign that notifies customers of updates to their shipments. Options: (All available campaigns) |
| New Invoice | Website | The campaign that notifies customers when a new invoice is generated. Options: (All available campaigns) |
| New Invoice Guest | Website | The campaign that notifies guests when a new invoice is generated. Options: (All available campaigns) |
| Invoice Update | Website | The campaign that notifies customers when an invoice is updated. Options: (All available campaigns) |
| Invoice Update Guest | Website | The campaign that notifies guests when an invoice is updated. Options: (All available campaigns) |
| New Credit Credit Memo | Website | The campaign that notifies customers when a credit memo is generated. Options: (All available campaigns) |
| New Credit Credit Memo Guest | Website | The campaign that notifies guests when a credit memo is generated. Options: (All available campaigns) |
| Credit Memo Update | Website | The campaign that notifies customers when a credit memo is updated. Options: (All available campaigns) |
| Credit Memo Update Guest | Website | The campaign that notifies guests when a credit memo is updated. Options: (All available campaigns) |
| Contact | ||
| New Contact Form | Website | The campaign that sends confirmation email when a new contact record is submitted. Options: (All available campaigns) |
| Send Product to Friend | Website | The campaign that sends notification when a customer shares a product to a friend. Options: (All available campaigns) |
| Product Alerts | ||
| Stock Alert | Website | The campaign that sends notification to a customer of a stock alert. Options: (All available campaigns) |
| Product Price Alert | Website | The campaign that sends notification to a customer of a product price alert. Options: (All available campaigns) |
| Additional Templates | ||
| Sync additional campaigns as templates | Website | Maps additional campaigns as templates. Synced templates can be selected from Magento. Sync New CampaignMap a new campaign to appear in lists of available campaign templates. Options: Campaign: Lists mapped campaigns by name. Action: Lists the action that triggers the campaign. |