Order Management System (OMS) reached end of support in October 2024.
The documentation available here is intended for historical reference only and is not maintained.
For other Commerce-related documentation, see Adobe Commerce Documentation.

Validation Flow

This page provides an overview of the order approval touchpoint flow for the Order Management System (OMS).

This feature allows a merchant to manually accept or reject an order in the Order Management System (OMS). This validation check is very useful when there are external validations that must be fulfilled to continue with the normal flow of the order.

You cannot continue with an order until an external system approves, and a message is received with the result of the validation check either accept or reject messages.

See Order approval touchpoint for more information.

Validation Flow Diagram

The following diagram illustrates a common use case for a validation flow but this is not a comprehensive or precise list. You may have different flows, depending on your system configuration.

Click to expand and zoom the diagram. Click links in the diagram for more info.

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