Order Management System (OMS) reached end of support in October 2024.
The documentation available here is intended for historical reference only and is not maintained.
For other Commerce-related documentation, see Adobe Commerce Documentation.

Sales channels

You can create and edit sales channels to receive new orders, quickly and easily, in your Order Management System (OMS). Each sales channel must have only one associated aggregate providing the for stock available to all enabled sources.

Configure sales channels

You can create and edit sales channels via the OMS Admin or the API.

Via OMS Admin

Adding a new sales channel is a bit simpler than adding a stock aggregate. The only information you have to specify is the External ID, Name, Parent, and corresponding Stock Aggregate.

To add a new sales channel:

  1. Navigate to System > Stock aggregates and Sales channels.
  2. Click Add Sales channel.
  3. Add info for the External ID, Name fields, and select the applicable Stock aggregate from the list.
  4. Click Create.

    Create new sales channel

    Create new sales channel

Via the API

To configure sales channels via the API:

  1. Set up a sales channel ID for the Connector to enable Magento to prepare and send orders to the OMS.
  2. Use the sales channel management create and update messages to create and edit sales channels as needed.
  {
    "sales_channel": {
      "id": "string",
      "name": "string",
      "aggregate_id": "string"
    }
  }