Order Management System (OMS) reached end of support in October 2024.
The documentation available here is intended for historical reference only and is not maintained.
For other Commerce-related documentation, see Adobe Commerce Documentation.

Omnichannel

Ship to Store Process	This document explains how this feature allows fulfilling an In Store pickup order fully or partially from a different source in cases where an SKU is not available in the selected store by the customer.	See Ship to Store Process
Fulfillment Process	The purpose of this document is to provide more details on the fulfillment process.	See Fulfillment Document
SLA Hours Configuration	The purpose of this document is to provide more details on the SLA hours configuration for a specific order.	See SLA hours configuration Document